Refund & Cancellation Policy

Refund and cancellation terms depend on the stage of work, the approved scope and any third-party costs already committed.

Because many services involve time, design, development, media production or external services, completed or substantially completed work is normally non-refundable.

Main principles

• Cancellation requests should be made in writing.
• Work already completed or reserved may remain chargeable.
• Domain, hosting, software, advertising and other third-party fees may be non-refundable.
• Any approved refund will consider work completed and costs already incurred.
• Project-specific terms in a quotation or invoice take priority where stated.

Last updated: September 2026. For questions, contact info@srglobaldigital.com. Project-specific written terms take priority where they expressly differ from this general policy.